Thank you for choosing barkspetparlor. We strive to ensure that our customers are satisfied with their purchases, but we also understand that sometimes returns or refunds are necessary.
Return Policy
barkspetparlor offers a 30-day return time frame, which means you have 30 days from receiving the order to request a return if the product does not fulfill your requirements or meet your expectations.
How to Return an Item
If you are not satisfied with any of your purchases, please contact us within 30 days of receiving your purchase at contact@barkspetparlor.com We will provide you with instructions on how to return the item. Please ensure that you contact us before returning an item, as we will not accept any returns without contact.
Return Confirmation
After we receive and inspect the returned product, we will notify you about the status of your return and confirm the refund or replacement.
Do You Accept Returns?
Yes, we accept returns.
How Can Customers Return Your Products?
Customers can return products by contacting us at our support email address: contact@barkspetparlor.com
How Will Customers Get the Return Label?
Customers will receive the return label via download or print order receipt.
Product Condition Allowed for Returns
We only accept products in brand-new condition (unused or unworn).
Restocking Fee
No restocking fee is applicable.
Return Shipping Costs
There are no return shipping costs for customers.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If your return is approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within 7 business days.
Late or Missing Refund
If you haven’t received a refund yet, please first check the payment method used for the purchase. If you still haven’t received your refund, please contact your credit card company or bank. If you need further assistance, reach out to us at contact@barkspetparlor.com.
Damaged or Defective Items
If you receive a damaged or defective item, please contact our customer support team within 3 days of receiving the item. We will assist you in arranging for a replacement or refund.
Change of Mind
If you have a change of mind about your purchase, we accept returns within 3 days of the delivery date. However, please note that the item must be unused, in its original packaging, and in brand-new condition.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same one, please email us at contact@barkspetparlor.com.
If you have any questions about this returns and refund policy, please contact us at contact@barkspetparlor.com.
- Company name : Barkspetparlor
- Business Address: 2164 County Road 334, Gouldbusk, TX 76845, United States
- Phone: +1 (448) 205-9250
- Email: Contact@barkspetparlor.com